Third time the charm?

Yesterday, at the World Wide Developer Conference (WWDC), Apple unveiled the latest version of the iPhone:

You should watch the design video if you haven’t already seen it…it’s quite the update that I of course am looking forward to getting.

Unfortunately, as of this writing, we still don’t know when the new model will be available for Canadians.

It comes out in the US (and a few other countries) on June 24 with 18 more countries by the end of July and to everyone by the end of September. Most people are expecting this means Canada will get it in July…but there hasn’t been anything specific that says or implies this.(Canada will get it in July – thanks Allen!) All the Canadian carriers have updated their websites with few details other than ‘coming soon’ or promises of more information in the ‘coming weeks’.

Considering this is the third model available in Canada, third year in a row, which is now supported and sold by at least 3 major cellular carriers, I’m left wondering if it’s going to be an upgrade nightmare like it has been in the past.

I know Apple controls the marketing and distribution very tightly so my belief is that the carriers really don’t know (or can’t say) anything until the last moment. AT&T has already begun notifying it’s customers via a text message that lets them know how much it will cost to upgrade to the newest model.

This is smart. It lets each customer know exactly, in advance, if they are eligible to upgrade and how much it will cost – including any additional fees. This isn’t a randomly received text that looks like a marketing pitch, the customer can request a confirmation via SMS by dialing a number and they’ll get a response immediately.

I just hope the Canadian carriers are paying attention and don’t let us down a third time.

My 3GS upgrade process was very frustrating thanks to conflicting account information (Rogers’ system said I was eligible for an upgrade when I called in but the dealer computer system said I wasn’t when I tried to pick up the device) that took many hours of wasted time to resolve followed by a similar process when my wife wanted to upgrade – both situations required intervention at a higher level with help from Rogers social media team whom I engaged via Twitter to get resolution. They were very helpful but it shouldn’t have had to get to that point…and I know I’m not the only one as many friends encountered the same situation and had to spend time wading through the system.

I’m also left wondering what will happen to the data plans in Canada. AT&T has been changing around their offerings (lowering the included allotment for minimal decrease in price). Will the Canadian providers do the same now that we could start chewing through those 6gb plans now that our phones can record bandwidth chomping HD video with a one click button to uploads to YouTube?

I guess we’ll see in the ‘coming weeks’.

Update (June 15, 2010): Looks like something I was hoping for (2nd last paragraph) has happened…Today, Apple updated the Canadian Online iPhone Store (and presumably other countries) to indicate that they will be selling fully unlocked iPhones if you order them from Apple directly:

Of course, these unlocked phones will come at a premium but for those that are contract adverse, travel internationally frequently or just want freedom to move between carriers this is very welcome news. No longer will the cat and mouse game for unlockers matter to people that buy their iPhones this way.

11 comments : June 8th, 2010 : Apple, Camera, Canada, Data Plans, Mobile, Technology, iPhone

Two weeks with the iPad

As I mentioned previously, iCaved during the iPad launch weekend and drove down to Seattle and picked up a 32gb wifi iPad.

Apple iPad Case

My decision to drive across the line to get one was further justified (to me) by the fact that Apple then had to delay the international release of the iPad over a month longer than originally planned (pushing it out to almost 2 months from US launch to Canadian availability). This delay, combined with my demo of the device, prompted a number of friends and coworkers to make their own track to Seattle to get their own units.

I have to say, after having it for a number of weeks now, the device keeps surprising me. For starters, the battery life has been amazing. Apple suggests that it lasts for about 10 hours on a charge. I’ve heard of people getting better than 12 hours of life out of the battery. Personally, I’ve gone for 3-4 days of heavy usage before having to plug it in. I never do stupid battery tests (playing a video loop until the battery dies for example) with any of my gear as they aren’t reflective of my actual usage. I can honestly say that the battery performs better than expected and that is awesome for a device like this.

iPad Screenshots

Of course, since the iPad isn’t currently available in Canada, I get asked about it all the time. It’s been fun to have people come up to me at Starbucks for example and say “Is that THE iPad?”. Pretty much everyone has been impressed by seeing one in person, including many naysayers that start off their questioning with “so is it really just a big iPhone?”. It’s also been interesting seeing people that don’t have an iPhone or even a Mac play with it and intuitively figure out how it works without any prompting from me.

So here’s a few app highlights of why it’s outperformed my expectations:

The Photos app, as expected, is a fantastic way to view photos synced from my laptop. It can support thousands of photos and you can scroll through them REALLY fast.
iPad Screenshots

I particularly like the option at the lockscreen to enable the Photoframe mode which is a nice touch for when it’s just sitting there or while charging:
Apple iPad Case

Like Photos, the Movies app is equalling compelling to view movies…I’ve loaded up a bunch of my portfolio videos along with a number of feature films and combined with the crazy battery life, it’s truly a great media player.

I’ve collected a few books to read over the next little while and love that the iBooks app supports ePub formatted books. Combined with the opensource Calibre app (cross platform) conversion tool, you can pretty much put anything text based into the iBooks app. It’s also a nice touch that the entire Amazon Kindle library of books is available via the free Kindle app that has been updated with iPad support.

iPad Screenshots

While considering the purchase of a magazine in a grocery store, I realized that this could be better read on the iPad. A quick check of the Zinio app and for about the price of two issues of a magazine (in this case Shutterbug), I could get a 12 issue subscription. This was a no-brainer. The iPad version includes a number of benefits over the printed version including text transcripts, in-app url viewing (all the ads have clickable links to product pages) and fast navigation through the magazine. I also get an email when the next issue is available.

iPad Screenshots

GoodReader is another ‘reading’ app that allows you to view any PDF document along with a number of other supported file types. It also allows you to create a webserver on the iPad to allow you to wirelessly share files between your iPad, your computer and even other iPads without syncing. I currently have a pile of manuals and documents stored in GoodReader that is incredibly handy. Pretty slick for a $0.99 app.

The Google Maps app is blazingly fast and truly excels at showing the power of the iPad off. Despite not having built in GPS, I’ve found it worked incredibly well at locating me via wifi triangulation in a number of different locations around the province. It truly feels like something out of Minority Report when your are pinching and zooming such a large screen around. Streetview even works amazingly well.

iPad Screenshots

At this point, I’ve got over 4 screens of iPad specific apps. Every day, more apps come up on the App Store and impress me. I can’t get into all of them in this post but will do future posts on some of the more impressive ones.

Gaming on the iPad
I have a bunch of games on the iPhone and have been really impressed with the quality of the iPad games that have been released that really take advantage of the iPad’s big screen. In particular, Scrabble has blown me away with some innovative game play options:
iPad Screenshots

Basically, the party mode supports the notion that players have an iPhone/Touch. They download a free ‘Tile Rack’ app (currently only available on the US App Store) that lets players using their personal devices as view screens of their own tiles. You can arrange your tiles on your iPhone then when it’s your turn, you simply flick them onto the iPad’s game board and place them. You can even flip the iPad’s board orientation around to face you if desired.

Other games like 10 Pin Shuffle feel like games you’d see on a Nintendo Wii (or better) with fast gameplay and beautiful graphics.
iPad Screenshots

Too bad it seems unlikely that Nintendo would ever port any games to the iPad…Zelda or Mario Kart would be amazing on a platform like this.

You’ll want the Apple Case (for now at least)
When I picked up my iPad, the Apple Store in Seattle had a wall of case options. I had already heard mixed reviews about the Apple branded one:
Apple iPad Case

but opted to get it anyway since it was the only one that offered a cover over the screen along with a simple, yet innovative integrated stand that would work in either orientation as well as comfortable angle for typing on a lap or table surface:

Apple iPad Case

Simply tucking the cover into the little flap on the backside quickly transforms the case into a sturdy stand. The only thing I don’t like about this case is the fact that it seems to pick up dirt/lint like crazy. Unavoidable I guess but it’s a pain to clean it constantly. Apparently this case has been wildly popular with it being sold out in all the Apple Stores and it has been spotted on ebay for more than twice the list price of $39.

Some things I don’t like or annoyed me

  • Like most people with an iPhone, the iPad could really benefit from over the air syncing. It would be great to be able to add some new movies on the fly without having to sync. I already have Mobile Me which works great but doesn’t allow me to add any kind of media over wifi sync.
  • I wish the VGA adaptor supported true video out…right now only a handful of apps support video out – I would have loved to been able to make a video demo of all the apps via the video out but it’s locked down unnecessarily
  • I keep finding myself reaching for the home button on the wrong side of the device since it’s orientation is always different depending on use. Only way around this would be a gesture system for getting home or putting a home button on all four sides of the bezel (not likely)

Like teenage vampires, the iPad apparently doesn’t like direct sunlight:
Don't use an iPad in direct sunlight

Using the iPad normally results in it never getting warm (unlike my iPhone or laptop)…it’s always cool. But take it outside and it starts to get warm when in direct sunlight and eventually will shut down after about 1/2 hour to 45 minutes. I’m not planning on taking it to the beach but it’s kind of a disappointment.

What I’m looking forward to
I soon hope to get my hands on the Camera Connector as it should open up some interesting options for a much more portable photo upload tool with its support for RAW images, selective uploads and video support. It also sounds like the usb dongle that is included supports things other than photo downloads from cameras so it will be interesting to see what apps take advantage of this option.

Considering the iPad has only been out for a few weeks with the development kit only being in the hands of developers for little more than a month, the potential for this device is still largely untapped. It truly is a game changer in my opinion and not just a ‘big iPhone’.

It will be interesting to see what happens when the 3G enabled iPad is released as well…I’m still not convinced the mobile carriers will offer a compelling package for data users that already pay for a data plan on their iPhones (or other smartphones) which was one of the reasons why I opted to get the wifi version and tether my iPhone to the iPad via an app…although this method does require a jailbroken iPhone, there are similar apps for Android devices as well.

Feel free to ask any questions in the comments if you’re curious about the iPad and I’ll try to answer them.

UPDATE (May 10, 2010): Rogers has announced (or rather, Apple has announced it for them) their pricing for the 3G iPad data plans. $15 for 250mb (per month) or $35 for 5gb. If you already have an existing data plan, you can add the iPad to your plan for $20/month. That means that it would cost me $50/month for my 6gb data plan that I can use with my iPhone & iPad (Looks like Apple/Rogers has removed this option – due to negative response?). Um, no thanks, I’ll stick with my tethering option.

UPDATE #2: Keep an eye on Roger’s official blog for more details about iPad pricing…there still seems to be some confusion about how the plans will work and whether there is an addon option.

12 comments : April 28th, 2010 : Apple, Canada, Data Plans, Hardware, Photography, Portable Computing, Reviews, Technology, iPad, iPhone

Android and me

Over the last couple of months, I’ve been lucky enough to have a few different Android handsets for review. This started late last year with the LG Eve handset (running an older version of Android)

LG Canada Mobile Event

followed by the Motorola Milestone (aka Droid) running 2.0.1 version of Android:
Motorola Milestone (Droid)

I’ve made a few serious attempts at using these handsets as my primary phone for a few days here and there, followed by a few full weekends and while I was in Austin for SXSW, I used the Milestone full time for a week. For a diehard iPhone user like me, at first it was tough but I figured it was the only way to give these devices a true test. Austin was probably the best test since I had no choice but to use it since turning on my Rogers iPhone would have killed me thanks to their expensive roaming/data plans.

I have to say after giving them the ‘college’ try, I’m actually rather impressed. There are plenty of shortcomings when compared to my beloved iPhone but at the same time, a lot of positives that I wish the iPhone had. Like Homer Simpson designing his own car, I realize that a hybrid phone that incorporates the features of both types of devices would be a frankenphone but some of the differences are undeniably attractive.

Take for instance the Android notifications. While nothing new as I had similar notifications on my old Treo, but this implementation is quite possibly one of the biggest time savers and single most useful thing I noticed while using the Milestone daily. Without even having to touch the device, I can see via a single LED light that I have new email, a new mention/direct message on Twitter or both – possibly more types of notifications if I installed more apps. In contrast, on the iPhone, I’d have to unlock the phone, launch the applicable app in order to see if there is anything new (assuming you have inbox:zero and/or only one email account, this may not be as big of an issue). Even when using multiple email accounts though, the notifications keep me updated on which account has new mail. I liked being able to pull down the notifications tab and get a preview of the updates from within any app. I could then choose to got back to the app I was using or click on the appropriate notification and be taken to that app for the full story.

LG Eve

One thing that I thought was behind us is the useless error messages like this that tend to pop up while launching an app:

LG Eve

The iPhone has app related crashes as well, it just seems to handle things better than this – especially for less tech savy users. Either the app will work or it won’t…a simple reboot usually fixes things. On the Android devices, there were a few apps that I could never get running no matter what I tried. This could be due to a number of variables but I’m leaning towards blaming the issues on the fragmented Android Marketplace where there are lots of apps with little or no quality control not to mention confusing requirements for usage based on the handset, carrier and version of Android you happen to be running. I’m also pretty sure the fact that I tried a few of these apps from Canada (via two different carriers) also caused some strange behaviour.

Performance
The LG Eve was running Android version 1.5 and it seemed a little sluggish to me. The Milestone on the other hand, running 2.0.1 of Android, seemed just as fast or faster than my iPhone 3GS. Apps loaded quickly and using various internet related functions were very fast. I also think Telus’ network contributed to the spryness of the device since it was running at 3.5G speeds. Even in my notoriously bad living room where one end of my couch is typically a Rogers deadzone (the other end is fine), Telus gave me full bars throughout the room.

The Camera
The Milestone has, on paper, a better camera than the iPhone (5 vs 3 megapixels). It also has a flash and an autofocus lens. I’m a camera geek and was flat out frustrated by the camera on the Milestone. So much so that I stopped bothering to try to take a decent photo with it. It was slow, had brutal shutter lag and inconsistent flash performance. It had a number of scene modes for things like macro and portrait (like a point and shoot) but simply navigating these options was slow enough to ‘ruin the moment’. Often the photos I’d take would end up looking like webcam stills, complete with raster lines. The iPhone camera may be lesser appointed, but at least it works. I also tried a number of the 3rd party apps and was still disappointed.

Battery life
The Milestone appeared to be pretty comparable to my 3GS. I had pretty much everything turned on for both devices (GPS, notifications, etc) and both devices would last a typical day after my moderate usage.

Keyboards
Both of the Android devices I used had a slide out keyboard. I still find these to be useless to me. Both the Milestone and the Eve had solid keyboards but both took up a fair amount of space and using the keyboard was still just awkward no matter how much I tried to get used to them. I actually preferred the Milestone’s onscreen portrait keyboard with its type ahead spellchecker function that would display all the possible words as you were typing. Like the iPhones spellcheck function, the Android system had some interesting replacement words that weren’t what I was trying to type…but at least I could see it on screen (along with other spellings and suggested words) and click directly on the correct one. It’s pretty unobtrusive but I did find a few times that I typed a long passage and realized that I had been auto-corrected incorrectly a few words ago. Correcting these was more clunky as being able to target a specific letter in a word was often an exercise in frustration trying to tap on it but not so hard that the useless context menu would pop up.

Form factor
I really liked the size/shape of the LG Eve…even with the unneeded keyboard, it was comfortable in my hand and slightly more comfortable than the iPhone. The Milestone on the otherhand, is bigger, thicker and heavier than the others. It’s also quite boxy. It’s not very comfortable in the hand due to its odd placement of the micro usb port and square lines. This is really too bad because it is a stunning device to look at, it’s just not great to hold onto for long periods of time. I’ve (briefly) played with a Google Nexus One and it seems to hit the sweet spot in Android land as far as form factor goes.

Conclusion
So like I said at the beginning of this post, I am impressed with what Google has done with Android, even more than I was expecting to be. There are still a number of rough edges but it has come a far ways in even the last couple of iterations. First time smartphone buyers owe it to themselves to at least check out devices like the Milestone before deciding on the iPhone.

Tonight I updated the Milestone to version 2.1 of Android and will be exploring those changes soon. Its also been interesting to see what the different manufacturers have done with their handsets running Android. Unlike Apple, there are a number of different form factors for people to choose from so while none have won me over like the iPhone, at least there are options out there that will only get better in time.

Unfortunately, Canada still gets the shaft as far as the delayed timing of the handset and firmware releases (and even the device names across the border) but perhaps that will change with the advent of Google selling the Nexus One handset directly (and factory unlocked) – others like Motorola and LG will hopefully follow suit. Nokia has been selling unlocked handsets directly for awhile now so it’s a trend I hope grows.

I’m also glad that Android is truly becoming a competitor for Apple…competition is great and only makes these devices better for consumers.

1 comment : April 21st, 2010 : Developer, Mobile, Technology

iCaved

Yes, I decided to head down to the Apple Store in the Alderwood Mall today and get my own 32gb Wifi iPad (for realz):

iCaved...

My original plan was to wait for the 3G model but then I realized that it’s highly unlikely that the cellular carriers in Canada will offer a compelling data option…specifically I want to be able to access the 6gb data plan I’m already paying for on Rogers. Tethering is the only real option as I’m not likely willing to pay $15-30 more a month for data for that device in addition to my iPhone. So I decided to drive down today after reading about an app (on Cydia for jailbroken iPhones) called MyWi that allows you to create a wireless network from your iPhone that the iPad can access. Like the early days of iPhone to laptop tethering, I’m sure this will only get better, if not fully supported by Apple, in the near future.

My site on the iPad

As you can see, it renders this site beautifully. So far, my ‘played with it for about two hours’ review is that it lives up to the hype…yes, it’s iPhone XL (or maybe even XXL) but that doesn’t make it any less useful.

It’s still really early days for the iPad App Store (which still only works with US iTunes Accounts) but some apps are already blowing me away like Korg’s $9.99 iElectribe:

Korg's iElectribe

(you can take screenshots just like on the iPhone by pressing the power + menu buttons)

Stay tuned for future posts once I’ve had a chance to play with it a little longer…assuming I can get it away from my Flight Control playing wife who has taken it…she now thinks it’s too small to play on her iPhone.

Oh and in case you were wondering, I named my iPad “Don’t Panic”.

Update: MyWi tethering successfully setup and working flawlessly via my iPhone 3GS:
MyWi

12 comments : April 5th, 2010 : Apple, Data Plans, Portable Computing, Technology, iPad

Motorola Milestone (aka Droid) first impressions

I was given the chance to play around with Motorola’s latest Google powered Android phone, the Milestone (aka the Droid in the US).
Hello Moto!
I’ve only had it for a few days so it’s too early for a review but thought I’d post a couple of thoughts about my initial impressions and also see what you think I should be checking out on the Android Marketplace since I’m primarily an iPhone user.

Keep in mind my initial thoughts are based on using it for a few days….I’m going to be taking it with me to SXSW later this week and using it a lot more down in Texas.

Initial Pluses:

  • beautiful screen – bigger and sharper than my iPhone 3GS
  • fast performance – much faster Android experience than the LG Eve I’ve previously used
  • slick dock that is perfect for a bedside table – the phone recognizes the dock and switches to an alarm clock mode dashboard complete with dimmer screen (and night colours) and even a GPS aware weather widget
  • Telus IS faster – their 3G+ network (HSPA) is noticeably faster than my iPhone 3GS on Rogers – not sure if that is due to saturation on Rogers or what but faster is faster

Initial Minuses:

  • form factor – not as comfortable in the hand as an iPhone or the LG Eve due to squarer lines and odd placement of buttons and micro-usb ports. The bigger screen and button placement below the screen means lots of awkward finger twister to navigate the phone whereas the iPhone can easily be used with one hand
  • the camera – while it’s 5mp and has a flash with autofocus, I’ve yet to take a decent photo with it in low light situations where those features should make it shine above the iPhone’s camera
  • Mac support is lacking – Android phones are meant to be synced ‘in the cloud’ but I’d like to simply transfer movies and music to it easily via the usb cable – further investigation of options still needed
  • Android Marketplace – at least so far in Canada (on Telus), due to a Google Checkout issue, the only apps available to me are the free ones – I’d like to see some of the premium software for Android and how they compare to my iPhone

I’ll post a more thorough review once I’ve had some serious time with the device…assuming I don’t break it first – cases are incredibly lacking in Canada for this device.

So what Android apps are worth checking out? So far I’m using Seesmic for Twitter, the Facebook app, playing with Layar, Google Goggles and a few other camera apps I’ve found.

2 comments : March 7th, 2010 : Canada, Mobile, Technology

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